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Lyly Lu went above and beyond to make sure I purchased the car I was most comfortable with. I was satisfied with how she took her time to go over all the features the vehicle offers. My payments aren't terrible and I'm getting exactly what I want in a vehicle. I wanted to change the colour of the vehicle after the sales but before the delivery date [...]
Walking into a dealership can be a nerve-racking experience. The moment i walked into northwest Toyota, I felt welcomed. Amber was first to greet me and show me around and didn't try to pressure me in any way (first time getting a car). She found me the best payment plan, i was quite surprised because i went to many dealerships and this was a great [...]
If you're looking for an honest and friendly Service Advisor go see Carly. She will always greet you with a smile and go out of her way so you have a great experience ! Although I have a Toyota service centre close to home I'd rather drive the 30 km to Northwest where I am confident I am getting the best service and customer service available! Thanks [...]
I had an AMAZING experience at Northwest Toyota! From the first day I walked into the dealership, I was treated like family. Anthony C. was very informative, helpful, patient, and answered all my questions. It was with his assistance, along with the amazing team at Northwest Toyota that led me to purchase my first vehicle - a brand new Toyota Rav4! [...]
Had the pleasure of having Lyly as my guide and she did not disappoint. From start to finish Lyly helped me choose a vehicle and made sure I was happy with the purchase before anything else. She made the process a lot more comfortable because she approached her clients more as friends than as just a sale. Thanks for all of your help Lyly!
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