With Extra Care Protection, your new Toyota has inflation protected coverage from unexpected mechanical failure, road emergencies and much more. It is the affordable and cost effective way to guarantee your peace of mind and to protect your investment. ECP will enhance the quality experience of owning your new Toyota while helping to provide enhanced resale value in the future.
But my Toyota already has a factory warranty!
Yes, and it's one of the best! However, ECP offers much more. It can provide you and your Toyota with coverage such as the Oil and Filter Program (First four lubrications only)*, towing, emergency road service, rental assistance, trip interruption assistance, tire road hazard protection and travel planning assistance. It can take over with mechanical protection when your Toyota factory warranty ends providing coverage for up to seven years or 200,000 kilometres.
ECP is Transferable!
Extra Care Protection enhances the resale value of your Toyota. Simply complete, sign and return the transfer form to ECP. There is no extra charge for the transfer!! ECP gives you better value - even when you sell your Toyota. Excluding the Oil and Filter program and the tire road hazard protection plan.
*Plan must be purchased within 31 days of vehicle registration date.
Following are the benefits of the Extra Care Protection Plan:
Your Toyota consists of thousands of moving parts, so it’s nice to know we’ll be there for you, wherever you go. Your Extra Care Protection plan provides:
- coverage of 11 major mechanical component groups
- your choice of terms, with a wide range of kilometre limits to suit your needs and your type of driving needs
- service from any of 1500 Toyota dealers across North America
- peace of mind motoring
Oil and Filter Program (First four lubrications only)
To keep your new vehicle “well oiled” and running smoothly, lubrication intervals are recommended every 6 months or 8,000 km whichever comes first. To take advantage of this benefit however, you must purchase your ECP agreement within 31 days of vehicle registration date. With the Oil & Filter Program, every lubrication includes the following operations:
- replace engine oil and filter
- remove and inspect air filter element
- lubricate locks, latches & hinges
- inspect lights, horn & wipers for proper function
- inspect coolant, brake & washer fluid levels
- inspect tires for damage and wear
Vehicle Rental Assistance
ECP helps get you home even if your vehicle has to stay in the shop overnight due to the failure of a covered component.
- up to $40 a day for a maximum of 5 days rental
- additional 5 days if parts are on back-order
- up to $400 rental assistance per occurrence
Emergency Road Services & Towing
Tire Road Hazard Protection
Road Hazard Protection keeps you rolling for up to 36 months/50,000 kms coverage of original tires:
- tire repair or replacement
- 100% reimbursement
- no pro-rated adjustments
- installation and balancing
When you are over 300 kms from home, if a covered component fails call the toll-free number. ECP assists with up to $100 a day for 3 days for a maximum of $300 per occurrence.
- alternate transportation
Travel Planning Assistance
Just call our toll-free number and receive your personalized travel planner which includes:
- highlighted road, city and vacation area maps
- tour and accommodation directories
- alternate routes and trip log
- list of Toyota Dealers en route
- a package listing historical sites, attractions and entertainment along the way
Mechanical Breakdown Towing
To your preferred Toyota Dealership within 50 kms or to the nearest Toyota Dealership within 300kms. Simply dial our toll-free number for assistance 1-888-TOYOTA-8.
- help is available 24 hours a day, 365 days a year
- up to $250 towing per occurrence
To your preferred Toyota Dealership within 50 kms or to the nearest Toyota Dealership within 300 kms. A second tow will be provided, if necessary, from an accident-reporting centre.
- Up to $250 towing per occurrence
Up to $100 each time, for any of these services:
- boost a dead battery
- provide key lockout service
- deliver gas if you are stranded
- change a flat tire
- winching from a ditch
We have you covered. With 17 major mechanical component groups for a comprehensive coverage.
Engine block and all internally lubricated mechanical components, cylinder heads, timing chain tensioner, valve covers, oil pan, engine mounts, intake and exhaust manifolds, turbo/supercharger assembly, crankshaft pulley, harmonic balancer, flywheel, flex plate, starter ring gear, oil pump, air cleaner assembly (except air filter), engine oil filter bracket/union, balance shaft, balancer housing.
Manual Transmission / Transaxle
Case and all internally lubricated mechanical components, extension housing, mounts, clutch master cylinder, clutch release cylinder.
Automatic Transmission / Transaxle
Case and all internally lubricated mechanical components, extension housing, oil pan, torque converter, mounts, shift solenoids, oil cooler and lines, oil pump, shift control computer.
Front / Rear Wheel Drive
Differentials and all internally lubricated mechanical components, CV-joints, U-joints, bearings, bushings, propeller shafts, axle shafts, yokes, couplings.
Four Wheel Drive (4WD)
Transfer case and all internally lubricated mechanical components, front/center/rear differential assemblies and all internally lubricated mechanical components, front hub and spindle assembly (including locking device).
Water pump and pulley, coolant reserve tank, thermal fan switch, coolant solenoid valve, fluid coupling, cooling fan assembly, engine oil cooler and lines, radiator.
Fuel tank, fuel pump, throttle body, injectors, fuel level sending unit (in tank), fuel lines, valves, fuel regulators.
Front / Rear Suspension
Suspension arms, stabilizer bars and links, rear carriers, ball joints, bushings, struts, shocks, wheel bearings.
Steering gear housing and all internally lubricated mechanical components, control valves, steering column, steering column shafts and couplings, steering knuckles, power steering pump and pulley, pressure hoses, rack ends, bearings, cooling lines, power steering fluid reservoir tank.
Air Conditioning & Heating
(Original equipment or Manufacturer's Approved Kits only). Compressor and pulley, condensers, evaporators, expansion valve, control units, magnetic clutch, receiver/dryer, amplifier, servo motor, cooling fan motor, pressure switch, blower motors, heater core.
Master cylinder, master cylinder reservoir, brake booster, calipers, parking brake lever and linkage, proportioning valve, backing plates, wheel cylinders, brake lines and fittings, ABS actuators.
Alternator and pulley, starter assembly, power window motors and regulators, exterior mirror motors, electric door lock actuators, power seat motors and gears, sunroof motor, wiper motors, power antenna, distributor (except cap, rotor and wires), direct ignition coils (distributor-less system), electronic ignition igniters, cruise control actuator, transmission shift solenoid, wiring harness, washer pumps, headlight washer pump, horns, power point sockets, all manually and mechanically operated factory installed switches.
High Tech Factory Installed
All sensors, all computers (including but not limited to: cooling system, keyless entry, theft deterrent, sunroof, air conditioning, transmission shift, steering control, ABS/VSC, shift lock), air flow meter, idle air control valve, EGR valve, vacuum switching valve, body and door control modules, electronic heater/ A/C control, wiper control module.
Manual/Automatic shift lever and shift lever subassembly, manual window regulators, parking brake handle, inside door handles, manual window regulator handles, glove box lock mechanism, child safety door lock mechanism.
Door hinges (front, rear, hatch), outside door handles (front, rear, hatch), hood and hatch supports, fuel door release cable, hood release cable, trunk release cable.
Seals & Gasket / Fluids & Filters
All seals and gaskets used to contain fluids/lubricants within covered components. Every ECP repair includes the replacement of coolant, refrigerant, transmission fluid and filter, engine oil and filter, hydraulic fluids and lubricants when required as a result of the failure of a covered component.
Hybrid Components (For Hybrid vehicles only)
Hybrid battery, battery control module, hybrid control module, inverter with converter.
Owner Maintenance Items
Toyota Extra Care Protection plans for new vehicles do not cover maintenance items such as but not limited to: bulbs, trim, mouldings, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner. Further details on owner's responsibilities are found in the Toyota owner's manual supplement.
This page is intended to provide an outline of Toyota Extra Care Protection plans. For detailed information, see your Toyota Dealer. Coverage is based on information available at time of publishing and is subject to change without notice.
You can select from 12 excellent levels of ECP coverage:
- 48 months or 100,000 km*+
- 48 months or 120,000 km*+
- 48 months or 140,000 km*+
- 60 months or 100,000 km*
- 60 months or 120,000 km*
- 60 months or 160,000 km*
- 72 months or 120,000 km*
- 72 months or 160,000 km*
- 72 months or 200,000 km*
- 84 months or 120,000 km*
- 84 months or 160,000 km*
- 84 months or 200,000 km*
- * Whichever comes first
- + Plans must be purchased within 31 days of vehicle registration.
Ask your Dealer for details regarding a plan that best suits your driving needs.
|Terms available for New Vehicle Program. Eligible vehicles must be within 36 mths/60,000 km of the original vehicle registration date.|
+ Plan must be purchased within 31 days of vehicle registration date.
|Deferred Purchase Surcharges|
|Over 31 days & less than 12 months or 24,000 kms||Less than 24 months or 40,000 kms||Less than 36 months or 60,000 kms|
NOTE: Plans, Terms, Programs and Surcharges are subject to change without notice. The decision to accept any application will be at the sole discretion of Toyota Canada Inc.
Effective September 1, 2010