Abdullah Akbar was a pleasure to deal with. He was quick and to the point which is what I wanted. Negotiated mainly on the phone, but quality salesmanship was further emphasized when picking up car. He seemed focused and sincerely concerned that I was satisfied. He was respectful of my time. If on a scale of 10, would rate him a 9. His presentation was professional. Overall one of the better sales experiences I have had in over 30 years of purchasing automobiles. He was a primary reason why I drove 2.5 hours and past about 5 Toyota dealers to buy from Northwest.