We Are Available

Since the beginning of the COVID-19 outbreak, we have implemented numerous changes to focus on our highest priority, the health and safety of our clients, employees, their families and our community at large.

While we are temporarily closed, we are committed to your essential automotive needs and requirements. Our sales and service teams remain available to assist you with the following services:   


Attend to Emergency Services such as Safety Recalls, Critical Vehicle and Mechanical Failures


New and Pre-owned Vehicle Sales, End of Lease, Finance Termination and Renewal

To communicate with a representative:

Call: 905-791-3500

Email: info@northwesttoyota.ca

Toyota Financial Services is here to support you through these exceptional circumstances, offering payment relief to customers on a case-by-case basis. Customers can request payment relief by calling the Toyota Financial Services Customer Service Centre at 1-800-661-3062 . If you require other account information, you can log into the Toyota Customer Portal at portal.toyotafinancial.ca, where you can easily request changes to your account from the comfort and convenience of your own home. It’s quick and available 24/7.

Please visit our website and social pages for regular updates. In the meantime, stay well.